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Fibi Bot Knowledge Base Enhancement

Update Fibi Bot's knowledge base with common questions and issues raised by users in chat interactions to improve self-service capabilities and reduce human handoffs.
Status: In Progress1 comment

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Comments1

  • Founders Office

    •

    Aug 4, 2025

    Hi,

    Thank you for your valuable feedback!

    We’re actively working on updating Fibi Bot’s knowledge base to include the most common questions and issues we’ve seen in user interactions. Our goal is to improve its self-service capabilities and reduce the need for human handoffs - exactly as you suggested.

    We appreciate your input and will keep striving to make your experience smoother and more efficient. Please keep the feedback coming!

    Best,
    Ashish Kulkarni,
    Founder, Kulp.AI