How to Contact Support
Get help when you’re stuck, confused, or just need a real human to step in.
Last updated 7 months ago
When to Reach Out
You can contact our team if you:
Encounter an issue you can’t resolve using prompts or the “Fix the issue” button
Need help with billing, plans, or account-related questions
Want guidance on how to structure a prompt or fix a specific use case
Have feedback or feature suggestions
How to Get in Touch
1. Live Chat
In-app chat support soon so you can get help instantly inside Kulp.
2. Email Support
Reach us directly at support@kulp.ai
Our team typically responds within 24 hours on business days.

What to Include in Your Message
To help us resolve your issue faster, please share:
The name of your project (if applicable)
A short summary of the issue
Any screenshots or links, if relevant
The browser/device you’re using (for UI issues)