How to Contact Support

Get help when you’re stuck, confused, or just need a real human to step in.

Last updated 7 months ago

When to Reach Out

You can contact our team if you:

  • Encounter an issue you can’t resolve using prompts or the “Fix the issue” button

  • Need help with billing, plans, or account-related questions

  • Want guidance on how to structure a prompt or fix a specific use case

  • Have feedback or feature suggestions

How to Get in Touch

1. Live Chat

In-app chat support soon so you can get help instantly inside Kulp.

2. Email Support

Reach us directly at support@kulp.ai

Our team typically responds within 24 hours on business days.

What to Include in Your Message

To help us resolve your issue faster, please share:

  • The name of your project (if applicable)

  • A short summary of the issue

  • Any screenshots or links, if relevant

  • The browser/device you’re using (for UI issues)