Troubleshooting Basics

Something’s not working - what should I do first?

Start with these quick steps:

• Refresh the page: Occasionally, a fresh load clears up minor UI glitches.

• Check your internet connection: Some features rely on a stable connection to our backend and AI services.

• Try again: If an action fails, give it one more try - it might just be a temporary hiccup.

I got an error while building - how do I fix it?

If something breaks during the build process:

1. Go to the “build issues” button at the top of your project.

2. Review any listed errors.

3. Click “Try to fix” to auto-resolve them using Kulp’s built-in error repair.

Most common issues can be fixed with a single click - no need to code each time

My prompt didn’t work as expected. Now what?

Try the following:

• Use the “Enhance Prompt” feature to make your idea clearer.

• Add more specific details about features, layout, or use cases.

• Use voice input if that helps you explain your idea better.

If you're stuck, you can always start fresh with a new prompt or reach out for help.

I lost changes I made. Can I go back?

Yes!

Use the “Revert” option in your project to roll back to a previous version before your last update.

My preview looks broken or incomplete.

This can happen if something failed during generation:

• Regenerate the last feature

• Prompt again with more clarity

• Use “Try to fix” if an error is detected

Nothing is showing in my live preview.

Make sure you’ve:

• Generated at least one feature

• Waited a few seconds after generation (build time may vary)

• Refreshed the preview window

If the issue persists, check the “Build Issues” button for problems that need fixing.

When should I contact support?

If:

• The “Try to fix” button doesn’t solve your problem

• A published project isn’t loading

• You’re seeing persistent errors across multiple prompts or features